YourPhoneGuys.com Privacy Policy
Introduction
YourPhoneGuys.com (“we”, “us”, or “our”) is committed to respecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, located at YourPhoneGuys.com (the “Website”).
Information We Collect
Information You Provide:
- Contact information (name, email address, phone number, address)
- Purchase information (products ordered, billing information)
- Device information (if you submit a repair request)
- Feedback or inquiries submitted through our contact forms
Information Collected Automatically:
- Website usage data (pages visited, time spent on site, links clicked)
- Device information (IP address, browser type, operating system)
- Location data (approximate location via IP address)
- Cookies and similar technologies (see “Cookies and Tracking Technologies” below)
How We Use Your Information
- To provide our services: Processing orders, shipping products, providing repair services, customer support.
- To improve our Website: Analyzing usage patterns to understand how visitors use our Website to make it better.
- To communicate with you: Sending order confirmations, shipping updates, responding to inquiries, providing promotional offers (with your consent).
- To personalize your experience: Tailoring recommendations or displaying relevant content based on your past activity.
- To protect our Website and business: Detecting and preventing fraud, abuse, or security threats.
How We Share Your Information
- Service Providers: We may share information with third-party service providers who help with operations (e.g., payment processing, shipping, email marketing).
- Business Transfers: In the event of a merger, acquisition, or sale, information may be transferred as a business asset.
- Legal Compliance: We may disclose information if required by law, subpoena, or to protect our rights or the safety of others.
Cookies and Tracking Technologies
We use cookies and similar technologies (pixels, web beacons) to collect website usage data, personalize your experience, and serve relevant advertising. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling them may limit website functionality.
Your Choices
- Opt-out of promotional communications: You can unsubscribe from emails using the “unsubscribe” link at the bottom.
- Access and update your information: Contact us to request access to, correction of, or deletion of your information.
- Control Cookies: Adjust browser settings to control or delete cookies.
Security
We implement reasonable technical and organizational measures to safeguard your information. However, no system is completely secure, so absolute security cannot be guaranteed.
Children's Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
International Users
If you are using our Website outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on our Website with the updated “Effective Date.”
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: support@yourphoneguys.com
- Phone: (713) 977-1000
- Mailing Address: 800Tully Street, Suite 240-J1, Houston, TX 77079